CA Foundation Business Economics Questions 2023 - Part 32
Fri, 03 Mar 2023
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Deploying Cisco Unified Contact Center Practice Questions 2023 - Part 8
1. Which option can be configured while installing Cisco Unified CCX on Cisco UCS servers?
A) SMTP server
B) CUCM server
C) NTP server
D) DNS server
2. Which subsystem processes connections between the Cisco Unified Contact Center Express server and the enterprise databases?
A) Media
B) Database
C) Unified CM Telephony
D) Configuration Data Store
3. Which three components are installed from the Cisco CRS Installer media? (Choose three.)(Select 3answers)
A) Cisco Recording
B) MS SQL Server
C) Cisco CRS Engine
D) iPlanet Web Server
4. What is the minimum package that is required to develop a custom Cisco Unified Intelligence Center report for a Cisco Unified CCX deployment?
A) Cisco Unified Intelligence Center Premium
B) Cisco Unified CCX Premium
C) cisco Unified CCX Enhanced
D)
5. A Cisco Unified CCX deployment is licensed for 120 agent seats, out of which 70 agents log in as chat agents via an independent browser. How many agents will be able to service voice calls via Cisco Agent Desktop in this scenario?
A) 120
B) 70
C) 50
D)
A) SMTP server
B) CUCM server
C) NTP server
D) DNS server
2. Which subsystem processes connections between the Cisco Unified Contact Center Express server and the enterprise databases?
A) Media
B) Database
C) Unified CM Telephony
D) Configuration Data Store
3. Which three components are installed from the Cisco CRS Installer media? (Choose three.)(Select 3answers)
A) Cisco Recording
B) MS SQL Server
C) Cisco CRS Engine
D) iPlanet Web Server
4. What is the minimum package that is required to develop a custom Cisco Unified Intelligence Center report for a Cisco Unified CCX deployment?
A) Cisco Unified Intelligence Center Premium
B) Cisco Unified CCX Premium
C) cisco Unified CCX Enhanced
D)
5. A Cisco Unified CCX deployment is licensed for 120 agent seats, out of which 70 agents log in as chat agents via an independent browser. How many agents will be able to service voice calls via Cisco Agent Desktop in this scenario?
A) 120
B) 70
C) 50
D)
1. Right Answer: A
Explanation:
2. Right Answer: B
Explanation:
3. Right Answer: A,B,C
Explanation:
4. Right Answer: A
Explanation:
5. Right Answer: A
Explanation:
Explanation:
2. Right Answer: B
Explanation:
3. Right Answer: A,B,C
Explanation:
4. Right Answer: A
Explanation:
5. Right Answer: A
Explanation:
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