1. A technician discovered a company computer had a virus but was unable to remove it. The technician decided to erase the hard drive to eliminate the threat.Which of the following policies did the technician violate?

A) A. Data loss prevention
B) B. Incident response
C) C. Asset disposal
D) D. Acceptable use



2. The help desk is receiving reports of intermittent connections to a server. A help desk tehnician suspects the server is unable to establish a three-way handshake due to a DoS attack. Which of the following commands should a network administrator use to confirm the help desk technician's claim?

A) A. nmap
B) B. arp
C) C. tcpdump
D) D. dig



3. A network administrator is adding a new WAN circuit from the ISP to a new building. In which of the following locations would the network administrator find the utility entry point?

A) A. DMZ
B) B. Data tier
C) C. IDF
D) D. Demarc



4. Which of the following BEST describes the functionality of the root guard feature on a switch?

A) A. BPDUs entering the root bridge are ignored.
B) B. The STP root bridge cannot be changed.
C) C. Broadcast storms entering from a root port are blocked.
D) D. Loop protection is enabled on the root port of a switch.



5. A technician is configuring a new email server and needs to modify DNS records. Which of the following records should the technician update to ensure email functions as expected?

A) A. MX
B) B. CNAME
C) C. AAAA
D) D. SRV