1. Which of the following components is responsible for converting light into digital information?

A) A. Microphone
B) B. Digitizer
C) C. Inverter
D) D. Webcam



2. A customer brings a laptop in for repair, because the screen image is upside down. Which of the following is the BEST solution?

A) A. Change the screen orientation
B) B. Replace the video card
C) C. Connect an external monitor
D) D. Update the video card drivers



3. A company wants to use a laptop as a public kiosk in the lobby. Which of the following should the technician MOST likely recommend in order to secure the laptop?

A) A. Use a cable lock
B) B. Enable data-at-rest software
C) C. Enable a screensaver with password
D) D. Install a retina scanner



4. Which of the following types of devices MOST likely uses electronic ink technology?

A) A. Smartphone
B) B. Phablet
C) C. e-Reader
D) D. Tablet



5. Which of the following types of expansion slots is MOST frequently found in blade servers?

A) A. PCIe
B) B. PCI
C) C. PCI-X
D) D. miniPCI