1. A technician has been asked to fix a problem with a projector. The projector lamp turns off for brief periods during a demonstration. After the technician replaced the lamp, the problem continued with an added message that appears just before the lamp turns off. Which of the following MOST likely need to be performed? (Choose two.)(Select 2answers)

A) A. Reset the lamp life counter
B) B. Replace the cooling fan
C) C. Adjust the brightness
D) D. Update the laptop video driver
E) E. Install a higher lumen lamp
F) F. Change the video resolution

2. A workstation was just moved to a new work location without a surge protector. It was working the day before, but now the PC will not power on, the fans will not spin, and there are no signs of activity. Which of the following should the technician do FIRST?

A) A. Check the power cable connection
B) B. Check the voltage of the PSU with a tester
C) C. Test for distended capacitors
D) D. Check the voltage switch



3. A user connects a laptop to a docking station but is unable to see an image on the external monitor. The user tests the docking station USB ports, and they are working fine. Which of the following should be done NEXT?

A) A. Check for firmware updates
B) B. Configure extended display mode
C) C. Replace the external monitor
D) D. Adjust the laptop-s BIOS settings



4. A technician needs to call a user-s cellular provider to troubleshoot a network speed issue with the user-s mobile device. Which of the following technologies is the technician troubleshooting?

A) A. Long-term evolution
B) B. Near-field communication
C) C. Radio frequency ID
D) D. Z-wave



5. About one week ago, access to files on a network server became significantly slower. Today, network files are completely unavailable. A technician is able to make a remote connection to the server. Which of the following should the technician check NEXT?

A) A. RAID 5 array
B) B. NIC configuration
C) C. Available storage space
D) D. RAM utilization