1. Right Answer: D
Explanation: Security awareness campaigns will be more effective at changing an organizational culture than the creation of steering committees and security policies and procedures. Compliance reviews are helpful; however, awareness by all staff is more effective because compliance reviews are focused on certain areas groups and do not necessarily educate.
2. Right Answer: D
Explanation: Periodic reviews will be the most effective way of obtaining compliance from the external service provider. References in policies and service level agreements and requesting written acknowledgement will not be as effective since they will not trigger the detection of noncompliance.
3. Right Answer: C
Explanation: It is important to first validate that the patch is authentic. Only then should it be copied onto write-once media, decompiled to check for malicious code or loaded onto an isolated test machine.
4. Right Answer: B
Explanation: Security software will generally have a well-controlled process for applying patches, backing up files and upgrading hardware. The greatest risk occurs when access rules are changed since they are susceptible to being opened up too much, which can result in the creation of a security exposure.
5. Right Answer: B
Explanation: More incidents being reported could be an indicator that the staff is paying more attention to security. Employee signatures and training completion may or may not have anything to do with awareness levels. The number of individuals trained may not indicate they are more aware. No recent security incidents do not reflect awareness levels, but may prompt further research to confirm.