1. Right Answer: C
Explanation: If the notification system has been severely impacted by the damage, redundancy would be the best control. The salvage team would not be able to use a severely damaged notification system, even if they are trained to use it. The recovery of the backups has no bearing on the notification system and storing the notification system in a vault would be of little value if the building is damaged.
2. Right Answer: A
Explanation: The initiation of a business continuity plan (action) should primarily be based on the maximum period for which a business function can be disrupted before the disruption threatens the achievement of organizational objectives.
3. Right Answer: A
Explanation: Reviewing whether the service provider's business continuity plan (BCP) process is aligned with the organization's BCP and contractual obligations is the correct answer since an adverse effect or disruption to the business of the service provider has a direct bearing on the organization and its customers. Reviewing whether the service level agreement (SLA) contains a penalty clause in case of failure to meet the level of service in case of a disaster is not the correct answer since the presence of penalty clauses, although an essential element of a SLA, is not a primary concern.Choices C and D are possible concerns, but of lesser importance.
4. Right Answer: B
Explanation: The effectiveness of the business continuity plan (BCP) can best be evaluated by reviewing the results from previous business continuity tests for thoroughness and accuracy in accomplishing their stated objectives. All other choices do not provide the assurance of the effectiveness of the BCP.
5. Right Answer: C
Explanation: To ensure the organization's survival following a disaster, it is important to recover the most critical business processes first, it is a common mistake to overemphasize value (A) rather than urgency. For example, while the processing of incoming mortgage loan payments is important from a financial perspective, it could be delayed for a few days in the event of a disaster. On the other hand, wiring funds to close on a loan, while not generating direct revenue, is far more critical because of the possibility of regulatory problems, customer complaints and reputation issues. Choices B and D are not correct because neither the long- term business strategy nor the mere number of recovered systems has a direct impact at this point in time.