1. With which of the following control components do UCM media resources interact when UCM needs to locate resources to establish transcoding? (Select the best answer.)

A) MOH control
B) media control
C) call control
D) MTP control



2. You are unable to create a new user from UCM Administration. Which of the following is most likely the cause of the problem? (Select the best answer.)

A) An IP phone has not been associated with the account you are creating
B) Users have been synchronized from LDAP
C) The Cisco Unity User check box has not been selected
D) The Telephone Number field is empty



3. Which of the following best describes jitter? (Select the best answer.)

A) serialization delay
B) variation in delay
C) end-to-end delay
D)



4. Which of the following devices are not found in the endpoints layer in the Cisco Unified Communications Architecture? (Select 2 choices.)(Select 2answers)

A) wireless phones
B) VoIP gateways
C) analog gateways
D) analog phones



5. A user wants to ensure that callers from the voice VLAN and callers from the PSTN are directed to a voice mailbox if the line associated with the userâ??s dn is in use. Which of the following settings in the Call Forward and Pickup Settings section of the UCM Administration Directory NumberConfiguration page would enable this behavior? (Select 2 choices.)(Select 2answers)

A) Forward Busy Internal
B) Forward Busy External
C) Forward All
D) Forward No Answer External