1. You are upgrading the firmware on all Cisco IP Phone 7961s that are connected to your company's network. Which of the following upgrade methods is most likely to require high bandwidth?
A) individual IP phone upgrades B) peer firmware sharing C) load server download D) traditional TFTP server download
2. Which of the following is a function of the BAT?
A) synchronizing with LDAP B) generating Cisco Unity Connection reports C) using a CSV file to update users D)
3. Which of the following Unity Connection features cannot be modified from a user account's Phone Menu screen? (Select the best answer.)
A) touchtone conversation speed B) touchtone conversation live reply C) touchtone conversation style D) touchtone conversation menu style
4. Which of the following Cisco Unified Personal Communicator features require XMPP to communicate with CUPS? (Select 2 choices.)(Select 2answers)
A) contact searches B) instant messaging C) availability status D) voice mail downloads
5. Which of the following QoS features reduces the jitter of voice packets by preventing them from being delayed behind larger data packets in a queue?
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